Microsoft Teams Phone has improved over the years, but missed call reporting in call queues remains a gap. In this blog, Martin Heusser shows how to use Microsoft Graph and PowerShell to build a custom report that captures missed and answered calls, complete with caller info and agent details. Until Microsoft adds shared call history natively, this DIY approach is a solid workaround.
In this blog, we explore practical ways to optimize SharePoint Online performance for large document libraries. From avoiding the 5,000-item list view threshold to using PnP PowerShell and Microsoft Graph API for bulk updates, you'll learn how to keep your libraries fast, responsive, and scalable.
A reader asked if it's possible to analyze the external meeting participants for Teams online events. The information is available through the Events Graph API, and some PowerShell code written using the Graph PowerShell SDK quickly extracts events to analyze and determine the set of external domains meeting participants come from.
In this episode of Practical AI, we explore how to run large language models locally using Jan, a privacy-first, open-source desktop client. With support for Model Context Protocol (MCP) servers, Jan lets you integrate tools like Microsoft Learn directly into your AI workflow—no cloud required.
In this article, we explore the best way to configure Microsoft Defender for Servers on Windows. From PowerShell and GPO to SCCM and Defender Security Management, we break down the pros and cons of each method.
In this installment of the Graph Activity Log series, we uncover how attackers exploit OAuth app consent to silently access Microsoft 365 data. Using targeted KQL queries and PowerShell automation, this blog shows how to detect, investigate, and respond to these stealthy identity-based threats.
In this blog, we explore how IT admins can leverage WinGet, Microsoft’s Windows Package Manager, to streamline application deployment and updates across Intune-managed devices.
In this installment of our Graph Activity Log series, we’ll provide a practical playbook for using the Graph Activity Log and Kusto Query Language (KQL) to hunt for indicators of document exfiltration.
In this article, Sean McAvinue explores how Microsoft's Multi-Tenant Organizations (MTO) can help make tenant-to-tenant migrations a smoother process for both administrators and end users.
In this article, Thorsten Pickhan covers how to add Direct Routing phone numbers to the internal Teams Phone Number database, how to remove phone numbers, and the benefits of doing so.
In this installment of Practical Teams, we explain what App-Centric Management is, how Integrated Apps work, and how Unified App Management differs from earlier methods.
In this article, we guide you through the process of using the Graph Activity Log and Kusto Query Language (KQL) to hunt for common indicators of mailbox compromise, with useful tips along the way.
